At Florist Barking, we are proud to be a trusted local florist serving households and businesses throughout Barking and the surrounding areas. We are committed to delivering only the freshest flowers, carefully arranged and promptly delivered. Our dedication to quality ensures you receive stunning bouquets and arrangements every time you order.
We take every precaution to package and transport your flowers with the utmost care. If, however, your order arrives damaged or not as described, please contact us as soon as possible. For claims relating to flowers that are damaged on arrival, please contact us within 24 hours of receipt. In order to assess your claim swiftly, please keep the flowers as delivered and provide clear photographs that show any visible concerns. Our team will review the evidence and provide a prompt resolution.
Florist Barking is dedicated to ensuring every customer enjoys beautiful, long-lasting flowers. We guarantee that all flowers will remain fresh for at least five days from the day of delivery, provided that care instructions are followed. If you find that your flowers do not last this freshness window, please let us know immediately so we can review your case. Our fresh flower guarantee is our promise of quality to you and all our local customers.
Your satisfaction is our priority. If your complaint is upheld, we will offer one of the following solutions based on the specific circumstance:
We will always seek the most appropriate and convenient resolution for our local customers, whether the order is for your home, business, or a gift to a loved one.
If you wish to raise a complaint or highlight a concern, our team is here to help. Please get in touch with details of your order and a description of the issue. To ensure a swift investigation, include photos for issues relating to flower freshness or condition. Once received, our team will acknowledge your complaint within one working day and aim to resolve it within three working days. Your feedback helps us continue our tradition of excellent service in Barking. We strive to maintain the trust and satisfaction of every customer in our community.
As your local Barking florist, we understand how important it is to receive flowers that delight and impress. Our entire team takes pride in supporting the local community with reliable and friendly service. If you ever have questions about our returns, refunds, or complaints process, please speak with us so we can help promptly. We value your confidence in Florist Barking and look forward to making every floral experience exceptional.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
